Terms of Deployment & Service Level Agreement (SLA)
Governed under Indian Contract Act, 1872 // Kerala Jurisdiction
Guaranteed production deployment from ontology ingestion to live ledger writes.
Real-time sub-second response latency with active redundancy.
Zero co-mingling of weights; domain models belong exclusively to client.
1. Scope of Deployment
Clockin AI delivers autonomous neural infrastructure services connecting client communications (voice IVR, WhatsApp Business, visual cameras, IoT sensors) directly with enterprise systems of record (Oracle Opera, Epic Systems, SAP S/4HANA, Shopify Plus, etc.).
2. Deterministic Guardrails & Human Fallback
To eliminate commercial hallucination risks, Clockin AI embeds strict deterministic boundary gates. Any inquiry or transaction where model confidence drops below 99.4% is routed immediately to human supervisory staff with a pre-assembled context payload.
3. Intellectual Property Rights
All enterprise data, operational SOPs, historical logs, and custom fine-tuned weights generated during the engagement remain the exclusive intellectual property of the client. Clockin AI does not train global foundation models on customer private operational data.
Custom enterprise MSAs, on-premises air-gap hardware purchase orders, and bespoke SOC 2 audit packages can be requested via our enterprise engineering desk: